Our main data centre is in the London based Redbus house which
is one of Europe’s best server housing environments. It is used
by most of the UK’s major ISP and is very well respected and considered
the best in the UK.
|Our network uses best technology available from
Cisco systems who are the worlds best for network hardware.
We use Cisco 7513 routers, Catalyst 6509 core switches and
Catalyst 3548 for cascade switches. This gives us maximum
speed and reliability to ensure the best service possible.
We have backups of all major hardware which is kept ready
in the event of a hardware failure. Hardware is also updated
over time to make sure we are taking full advantage of the
best equipment possible.
|Our connectivity is provided by a number of
leading UK providers. We use BGP routing to enable us to use
all our connections to get maximum performance. This also
gives us 100% uptime as even if one if our lines fails there
are at least two others which takeover instantly.
Our connectivity is at N+1 standard; put simply, this means
that if 2Mbits are required to provide non-stop connectivity,
then there’ll be a minimum of 4Mbits. So rather than guaranteeing
99.99% availability, the guarantee is 100%.
|All our systems are covered by APC UPS back
up systems for instant backup in the event of a power failure.
With a diesel backup generator which provides power for prolonged
Our data centre is built to an N+1 standard so this means
that if two generators are required to provide non-stop
power, then there’ll be three installed. So rather than
guaranteeing 99.99% availability, the guarantee is 100%.
|When it comes to security, we refuse to compromise.
Our datacentre features totally comprehensive 24/7 security
to keep your data 100% safe. This means our customers have
the protection of security barriers, 24x7x365 monitoring by
on-site personnel to include visual verification of all personel
entering the building, CCTV video camera surveillance and
a security breach alarm provides the control room with information.
|Very Early Smoke Detection Apparatus is installed.
These highly sensitive aspirating smoke detectors are linked
to the Building Management system which is monitored continually
from a network operations centre; provide very early detection
to help avoid fire, loss and business disruption. This is
coupled with a gas based fire retardant that is environmentally
friendly, to put out fires instantly, without damaging equipment.